How to Handle a Difficult Tenant

This is a common issue when you invest in real estate, and we have the experience and knowledge to help you handle a problematic tenant. While legally, you can’t evict someone without breaching the lease agreement or probable cause, there are several ways you can work around or with them.

Manage Your Time and Stress

A difficult tenant can consume your free time with unnecessary, frequent calls, emails, and texts. Although communication is vital to an excellent tenant-landlord relationship, most messages are combative, angry, and defiant. This is a lot to deal with, especially if you have other matters that require your attention.

Our property management company can help ease the frustrations of dealing with difficult tenants. We recommend setting boundaries so they don’t deter you from attending to other tenants or hiring a professional property manager. Our team of experts has experience handling demanding tenants, giving you time to address other vital issues.

Identify Valid Complains from Frivolous Complaints

Sometimes tenants are within their right to make maintenance calls. If a problem affects the safety and health of your tenants, rendering your property inhabitable, you need to act quickly. However, not every call is a valid complaint, and some tenants can take advantage of constantly making calls for frivolous issues. We train our property managers to focus on a solution to resolve the problem and not let their emotions escalate into conflict.

We can handle maintenance issues to mitigate further deterioration, costly repairs, and client dissatisfaction. A disruptive and rude tenant is not just a headache but also compromises your ROI in the long run. Hire a responsive, efficient, and accessible property management company to address maintenance requests on time and keep the tenants happy.

Create a Strong Lease Agreement

A well-designed lease agreement protects you from dealing with difficult tenants unless it is outlined in the document. Property managers and landlords should outline the steps tenants need to take if there’s a maintenance problem, general complaint, or emergency. If a tenant is unhappy, you can refer them to the lease.

Whether they weren’t aware, we would conduct annual inspections or insist on living with their pets, you can use the lease to reinforce responsibilities and expectations. Working with a professional property management company can avoid all these issues. Contact us at 3 Options Realty and schedule a consultation with our property managers in Powder Springs. We guarantee quality services at competitive rates for optimal returns on your investment.