Understanding the Common Maintenance Requests by Tenants

What Are the Common Maintenance Requests?

The reality is that maintenance requests are at the top of every tenant’s complaint list. Older rentals are more prone to deterioration over time, prompting professional repairs to enhance efficiency, reliability, and comfort. On the other hand, new buildings experience more specific issues, such as HVAC and plumbing issues.

Whether managing a new or old property, understanding the common maintenance requests is vital to ensuring tenant satisfaction and lease renewal. Let’s delve into the common maintenance requests by tenants to help you make informed decisions.

Air Conditioning

Heating and cooling systems are vital in residential and commercial buildings. Over time, HVAC units wear, leading to inefficiencies, malfunctions, and costly replacements. The best way to avoid such scenarios is to act quickly before the minor issues get out of hand. Once you notice issues with your rental’s air conditioning system, consult a professional to inspect, diagnose, and fix the problem. A reputable property management company works with seasoned technicians to ensure timely and cost-effective repairs.

Drain Clogs

Plumbing issues are a headache for landlords and property managers to deal with, especially clogged drains. With all the waste that goes down toilets and drain pipes, there’s bound to be buildup sooner or later. While tenants can clear minor clogs with DIY solutions like plunging and chemical cleaners, recurrences indicate a more severe problem. To avoid further damage and costly repairs, landlords should prioritize regular plumbing maintenance and drain cleaning.

Broken Doors and Locks

Did you know that 12% of maintenance requests in residential buildings revolve around broken locks and doors? It is not uncommon for renters to lose their keys, leading to forceful entry and damage. In addition, age can increase the risk of damage, as older doors break easily. The best way for property managers and landlords to handle such issues is to replace broken doors and locks immediately. Additionally, fixing damaged entryways prevents security issues like trespassing and burglary.

Damaged Sinks

Most maintenance requests by tenants usually focus on sinks because of clogs, leaks, foul smells, cracked hoses, and broken lines. While these issues may not raise concerns initially, delaying professional intervention can lead to irreversible damage and costly repairs. Property owners and managers to have reputable plumbers on hand for such emergencies. By scheduling routine inspections, you can address underlying issues early, saving time and money in the long run.

Shower

Shower-related issues are also common concerns among tenants, prompting professional attention to restore functionality and comfort. Nothing is more inconvenient than a damaged, clogged, or leaky showerhead, affecting your daily routine and risking water damage. Although minor deterioration might not raise concerns initially, landlords should hire plumbers to fix shower problems before they worsen.

Toilet

Lastly, a running toilet can cause severe water damage to your flooring and a shocking monthly water bill if left unattended. If a tenant complains about a leaking or constantly running toilet, property managers and landlords should act quickly to prevent such devastating scenarios. Fixing plumbing issues goes a long way to improve the quality of your spaces and increase the chances of lease renewals.

As a landlord, you are likely to come across these problems. Considering how hectic it can be to fix them, hiring a property management company can make ownership less stressful. Contact us at 3 Options Realty and schedule a consultation with our experts to ensure your tenants have access to timely and quality maintenance services.