6 Habits of Professional Property Managers

3 Options Realty has a team of experts ready to help you find the right property management company for guaranteed success. It comes down to specific skills and routines when vetting viable candidates for the position. Here are six habits of the most effective property managers.

They Communicate Well and Often

Communication is key to the success of any industry, and property management is no exception. Property managers must communicate effectively with owners, tenants, internal teams, and vendors. It is also essential to ensure you hire someone with empathetic and active listening skills, as the goal is to create a psychologically safe working environment. Communication skills are crucial in property management, mainly if an argument arises between a disgruntled resident and the property management company.

Clear Vision and Plan

Property managers should rally their teams around a common vision and have the plan to help them thrive in their careers. An outcome-oriented mindset gives property leaders a visionary approach to every task they set themselves, inspiring trust with the owners and the property organization. This is also a simple demonstration of competence and the ability to see things through.

Feedback

As an established property management company, feedback helps industry experts learn about areas of improvement and strengths. A good leader will provide regular feedback and ask for feedback from clients, managers, peers, and customers. This is difficult, as it requires putting aside your ego and allowing yourself to be vulnerable. We always appreciate constructive and respectful feedback to help us pinpoint areas we need to work on.

Always Learning

Whether you have decades of experience under your belt or a few years, it is essential to invest in knowledge and skills. This may be a formal course or staying on top of new regulations, local rental rates, and multifamily trends. Professional property managers always carve out space to broaden their horizons and offer better counsel to clients.

They Like a Start-Up

The main reason start-up firms are ideal is that they are intensely client-focused. Besides their reputation of being open to new ideas and elegant, they have new ways of doing things to help you succeed. This includes leveraging technology to scale the business and eliminate redundancies. Property managers should incorporate technology to automate processes, increase efficiency, optimize processes, and streamline communication. Ensure the property management company you work with is agile and responsive, gaining a competitive edge and sufficient traction.

They Know Their Metrics

Progressive property managers should have KPI dashboards and reports at their fingertips to help them accomplish goals vital to the business’s success. Whether it’s improving prospect lead quality, lowering turnover, reducing time to rent, or knowing maintenance costs across their portfolio, they need to know what metrics impact the business.

3 Options Realty provides property managers in Smyrna with the tools to make informed decisions without compromising the bottom line. Contact us today and schedule a consultation with our representatives to enjoy exceptional services at competitive market rates.